Emma-Kate Francis - Designer Jeweller and Silversmith
  • Home
  • Collections
    • Calla Lily
    • Calla Lily Rose
    • Daffodil
    • Pearl Drop
    • Willow Pearl Jewellery
  • Jewellery
    • Gift Cards
    • New Arrivals
    • Earrings
    • Necklaces
    • Rings
    • Bracelets
    • Bridal Jewellery
    • Jewellery Sets
    • Cufflinks
  • Wedding
    • Wedding Rings
    • Bridal Jewellery
    • Bridal Look Book
    • Best Wedding Blogs
  • Bespoke
    • Engagement Rings
    • Wedding Jewellery
    • Bespoke Jewellery
    • Men's Jewellery
    • Homeware Commissions
  • About
    • Workshop & Gallery
    • Buying Online
    • Dispatch and Delivery
    • Privacy Policy
    • FAQs
    • Press
    • Terms and Conditions
    • Customer Feedback
    • Caring For Jewellery
    • Ring Size Guide
  • Blog
  • Contact
    • Stockists
  • Workshops & Events
    • Jewellery Advent Christmas Calendar
  • VIP Club Sign Up
  • Home
  • Collections
    • Calla Lily
    • Calla Lily Rose
    • Daffodil
    • Pearl Drop
    • Willow Pearl Jewellery
  • Jewellery
    • Gift Cards
    • New Arrivals
    • Earrings
    • Necklaces
    • Rings
    • Bracelets
    • Bridal Jewellery
    • Jewellery Sets
    • Cufflinks
  • Wedding
    • Wedding Rings
    • Bridal Jewellery
    • Bridal Look Book
    • Best Wedding Blogs
  • Bespoke
    • Engagement Rings
    • Wedding Jewellery
    • Bespoke Jewellery
    • Men's Jewellery
    • Homeware Commissions
  • About
    • Workshop & Gallery
    • Buying Online
    • Dispatch and Delivery
    • Privacy Policy
    • FAQs
    • Press
    • Terms and Conditions
    • Customer Feedback
    • Caring For Jewellery
    • Ring Size Guide
  • Blog
  • Contact
    • Stockists
  • Workshops & Events
    • Jewellery Advent Christmas Calendar
  • VIP Club Sign Up
search
N.B. The workshop will be closed from 10th-26th August. Any orders placed will be processed after this time. Bon Vacances!

Dispatch and Free UK Delivery

  • It will be possible to dispatch most jewellery items within 3 working days and where possible we have stated in the product description when the lead time is more than 10 working days.  If you require an item urgently, please ring us on +44 (0)7947 307119 to check that the item is in stock before placing your order.     
  • Once your order is received we will reply with an estimated delivery date within a couple hours during our studio opening times 1000-1500.

Delivery Options

Your order will be dispatched by Royal Mail, our preferred courier company with a 1-2 day delivery timeframe from collection within mainland UK.
  • If you'd like an item to be received guaranteed by 1pm next day, this service is charged at £10 and is sent by Royal Mail Special Delivery. Please check before proceeding to purchase that the item you'd like is available for next day delivery! 
  • Items sent elsewhere, both national and international,  will be via Royal Mail International Tracked & Signed OR similar. These services take from 5-7 working days depending on the country.

If you require an item urgently, please ring us on +44 (0)7947 307119 to check that the item is in stock before placing your order. 
Picture
All orders are beautifully packaged as part of our complimentary gift wrapping service.

Customer Service

We believe that buying online should be an enjoyable experience and have endeavoured to make the process of buying the items you'd like as simple as possible. You can read some of the kind feedback that Emma-Kate and the team have received on the Customer Feedback Page.

If you have any questions about ordering online, specific requests or would like to enquire about a commission please contact us on +44 (0)7947 307119 or  [email protected] or by using the form on the Contact Page.

Returns Policy

We hope that all our customers will love their purchases and endeavoured to supply the highest quality goods and service, but in the unlikely event that you need to return an item we operate a simple returns policy - more information can be found on the Returns Policy page.

About

Contact Us
Buying Online
Dispatch & Delivery
Returns Policy
FAQs

Discover

Meet the Designer
Jewellery Collections
Bridal Boutique
Bespoke Commissions
Emma-Kate's Blog

Social

Come and say hello!
Stay up to date with the latest news & collections from Emma-Kate

Customer Service

Got a question or want some advice, contact Emma-Kate
[email protected]
  • Home
  • Collections
    • Calla Lily
    • Calla Lily Rose
    • Daffodil
    • Pearl Drop
    • Willow Pearl Jewellery
  • Jewellery
    • Gift Cards
    • New Arrivals
    • Earrings
    • Necklaces
    • Rings
    • Bracelets
    • Bridal Jewellery
    • Jewellery Sets
    • Cufflinks
  • Wedding
    • Wedding Rings
    • Bridal Jewellery
    • Bridal Look Book
    • Best Wedding Blogs
  • Bespoke
    • Engagement Rings
    • Wedding Jewellery
    • Bespoke Jewellery
    • Men's Jewellery
    • Homeware Commissions
  • About
    • Workshop & Gallery
    • Buying Online
    • Dispatch and Delivery
    • Privacy Policy
    • FAQs
    • Press
    • Terms and Conditions
    • Customer Feedback
    • Caring For Jewellery
    • Ring Size Guide
  • Blog
  • Contact
    • Stockists
  • Workshops & Events
    • Jewellery Advent Christmas Calendar
  • VIP Club Sign Up